Shipping & Returns Policy

Orders are processed and dispatched only after full payment is received.

Delivery timelines may vary based on the customer's location, courier services, and unforeseen delays.

Tracking details will be provided once your order has been dispatched so you can monitor its progress.

Since all products are handcrafted, no returns, exchanges, or refunds are accepted.

Exceptions apply only to items that are damaged during delivery.

Any damage claims must be reported within 24 hours of delivery and supported with clear photo or video evidence.

Upon verification, a replacement (if available) will be arranged for eligible claims.